Payment Policies:

Accounts paid by credit card.
If your credit card is unable to be charged we will email you a notice. Accounts are automatically suspended if payment is not received 7 days from notification of failed credit card charge.

Accounts paid by check/money order.
Accounts are automatically suspended if payment is not received by your account due date. Invoices are emailed 10 days prior to the due date of your account.

 Account Cancellation:

You may cancel at anytime. To cancel your account, please log in and create a help desk ticket at https://www.oregonhosting.net/client

Refunds
Cancellations within the first 30 day guarantee will receive a full refund.

Cancellation of prepaid or annual accounts will receive a refund for remaining full month(s) of service. We do not refund partial months of service.

 Indemnification Policy:

You agree to use all OregonHosting.com services and facilities at your own risk. OregonHosting.com specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall OregonHosting.com be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold OregonHosting.com harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against OregonHosting.com, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless OregonHosting.com against liabilities arising out of:

Any injury to person or property caused by any products sold or otherwise distributed in connection with OregonHosting.com’s servers.

Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party

Copyright infringement

Any defective products sold to customer from OregonHosting.com’s servers.

OregonHosting.com shall be the sole judge of what violates this Policy.

 SPAM Policy:

OregonHosting.com is committed to a zero-tolerance, anti-Spamming policy. Under this policy, we prohibit Spam, or any unsolicited commercial email, from being sent either: Over the OregonHosting.com network, by customers or any other users of the OregonHosting.com network (including customers' customers); AND/OR over ANY network— if the message sent advertises or mentions a site hosted on an OregonHosting.com server.

We react very quickly and seriously to violations, and we further reserve the right to terminate the services, without prior notice, of any customer disregarding this policy. Sending unsolicited commercial email (a.k.a. "spam"), cross-posting messages to a large number of Usenet groups, posting obscene or threatening messages while using or referring to an OregonHosting.com email address or web site URL is prohibited. The use of OregonHosting.com servers as a mail drop for responses to activities described above is also prohibited. Accounts cancelled due to spam are subject to a "clean up" fee of $500.

 Content Policy:

All services provided by OregonHosting.com may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, trademark, intellectual property, material we judge to be threatening or obscene, or material protected by trade secret and other statute without proper authorization. The subscriber agrees to indemnify and hold harmless OregonHosting.com from any claims resulting from the use of the service which damages the subscriber or any other party.

Pornography and sex-related merchandising is prohibited on all OregonHosting.com servers. This includes sites that may infer sexual content, or links to adult content elsewhere. OregonHosting.com will be the sole arbiter in determining violations of this provision.

Also prohibited are sites that promote any illegal activity or present content that may be damaging to OregonHosting.com servers or any other server on the internet. Links to such materials are also prohibited.

Examples of unacceptable content or links:

Pirated software

Hacker programs or archives

Warez sites

OregonHosting.com does not host sites of its competitors or web pages promoting sites of its competitors. Any illegal activity, including adult content, links to adult content web sites, spamming or hacking will result in your site being shut down and all your files deleted without warning. OregonHosting.com will be the sole arbiter as to what constitutes a violation of this provision.

 CGI Scripts Policy:

Each account comes with its own cgi-bin. You are free to use any CGI scripts you wish, however we reserve the right to disable any CGI script that effects normal server operation or service to other OregonHosting.com customers. You will be notified in 24 hours about offending cgi script. OregonHosting.com is not responsible for scripts that you use in your hosting account. It is not our responsibility to ensure your scripts function. Please don't expect our support techs to troubleshoot aspects of your scripts or third party scripts that you use on your sites hosted on our servers.

 Backups:

Full backups are made daily. No guarantees are made of any kind, either expressed or implied, as to the integrity of these backups. Backups are made for server restoration purposes only. It is the clients' responsibility to maintain local copies of their web content any information. The Backup Manager is included in each hosting plan and you can use this tool to backup your files. If loss of data occurs due to an error of OregonHosting.com, we will attempt to recover the date for no charge to the client. If data loss occurs due to negligence of client in securing their account or by an action of the client, OregonHosting.com will attempt to recover the data from the most recent archive and may charge a fee of $75.00 to recover the data for you.