Do you have tutorials that will help me understand how to use my
web hosting account?

We sure do! Please feel free to visit the Tutorials section of the site for animated demonstrations.

Is the hosting provided by OregonHosting.com reliable?

It certainly is! Our connections to multiple backbone providers, and peering with many carriers on a regional and international basis, allows us to easily reach remote networks. This also allows us to make intelligent routing decisions. By placing our core nodes at Equinix and Telehouse, we are guaranteed the highest level of competent service. All of our core nodes employ SONET networks, which essentially provides a dual-redundant, counter-rotating ring technology, and in the event of a fiber cut, the SONET will automatically heal itself. We also divide our circuits among several telecommunications providers, such as Verizon, MFS/Worldcom, and Adelphia.

How long does it take to establish an account?

From the time we receive your order, your account will be activated in under 12 hours. Usually it is much less than this but please allow 12 hours maximum.

If I buy hosting and don't like it, do I get my money back?

Yes. We offer a 30 day No Questions Asked, Money Back Guarantee.

How fast do you answer support questions?

Support tickets are answered ALWAYS within 6 hrs, 7 days a week. Most times your support emails are answered within just minutes.

In our Control Panels, can we setup email addresses, sub-domains,
auto-responders and the like thereof?

Yes, the Control Panel is one of the very best in the industry. You can manage all aspects of your hosting from setting up email addresses to configuring your MySQL databases. It's set out in a friendly manner and it's easy to understand and use.

Can I see how much disk space and Data Transfer my domain name
is utilizing?

Yes. That information is available in the Control Panel for each domain name.

If I buy the Plan 1 and want to upgrade to Plan 2 Or Plan 3,
is that possible?

Yes, certainly. Submit a request to upgrade your plan and your account will seamlessly be upgraded with NO interruption to your current hosting.

If I need more hosting power can you create a custom plan for me?

Sure, no problem. Submit a request via email and we will be happy to create a custom plan that works for you.

Can I use FrontPage 98, 2000 and 2002 to build my site and host it
on your servers?

Yes, we support FrontPage 98, 2000 and 2002 with the very latest FrontPage Server Extensions.

If I sign up for an account, will you provide me with help and
assistance?

YES!! First rate and rapid support is our OBSESSION. You can contact us for very fast, friendly and extremely helpful tutorials at the the top of this page or access our Helpdesk.